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Privacy Policy

Privacy Policy

Introduction

Keoken Tech International (“we,” “us”) is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, and protect information obtained from our clients, website visitors, and users of our services, including asset management consulting, Maximo software, cloud analytics, predictive maintenance, and work management solutions.

Information We Collect

  • Personal Data: Contact details, company information, billing and payment details you provide during engagement.

  • Technical Data: IP address, browser type, usage data collected via cookies and tracking technologies on our website and applications.

  • Operational Data: Data related to your assets and systems necessary for delivering our consulting and software services.

How We Use Your Data

Your information is used to:

  • Provide, maintain, and improve our services, including predictive maintenance and asset lifecycle optimization
  • Communicate with you about updates, support, and marketing
  • Analyze usage trends and improve our platforms via cloud analytics
  • Ensure compliance with legal obligations and security measures

Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers bound by confidentiality agreements to support service delivery. We may also disclose data if required by law or to protect rights and safety.

Data Security

We implement industry-standard safeguards, including encryption, access controls, and secure data storage, to protect your information from unauthorized access or disclosure.

Data Retention

Personal data is retained only as long as necessary for service provision, legal compliance, and dispute resolution. Afterward, data is securely deleted or anonymized.

Your Rights

You have the right to:

  • Access, correct, or request deletion of your personal data
  • Object to processing or restrict use in certain circumstances
  • Withdraw consent where processing is consent-based
  • Request data portability

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

International Data Transfers

Data may be processed outside your country in jurisdictions with appropriate data protection standards. We take measures to ensure adequate safeguards are in place.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Updates to This Policy

We may update this Privacy Policy to reflect changes in laws, technology, or business practices. Continued use of our services constitutes acceptance of updates.

Contact Us

For questions or to exercise your data rights, please contact us at [Your Contact Information].
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